فندق نوفوتيل أمستردام سيتي 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.3/5 4,962 أراء

فندق نوفوتيل  أمستردام سيتي - Image 1
فندق نوفوتيل  أمستردام سيتي - Image 2
فندق نوفوتيل  أمستردام سيتي - Image 3
فندق نوفوتيل  أمستردام سيتي - Image 4

الوصف

خدمات الفندق الإضافية

  • مركز مؤتمرات بمساحة 1300 متر مربع تقريبًا و17 قاعة اجتماعات

  • بجوار محطة القطار ومركز RAI للمؤتمرات

  • مطعم رائع وبار مريح

  • 20 meeting rooms

  • سهولة الوصول إلى الشواطئ بوسائل النقل العام أو السيارة

الإقامات المتوفرة لدينا

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موقع الفندق

فندق نوفوتيل أمستردام سيتي

Europaboulevard 10
1083 AD أمستردام
هولندا

نظام تحديد المواقع العالمي (GPS):52.333579, 4.888825

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • نرحب بالحيوانات
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

RESTAURANT URBN FOOD AND DRINK

We are more than happy to welcome you in our restaurant and bar. Our restaurant is open, relaxed and stylish. The menu is varied and the dishes are pure and honest. We are renewing the menu with every season. Feel welcome.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.3/5  4,962 أراء

تقييم TripAdvisor  4.0/5  3,588 أراء

Not worth the money

ملاحظة Tripadvisor 3.0/5

Derya S Couples - تقييم TripAdvisor المعتمد

This time I was really disappointed from Novotel. At the begging they made mistake in our reservation. We have made and paid our reservation with breakfast included, when we try to register for the breakfast they didn’t allow us to enter, I was forced to go to the reception end to solve the problem by myself , the employee at the task at the restaurant was very rude. When we asked for slippers they apologized “no slippers left” unfortunately. At the hole before hotel rooms there were dropped meals and for 24 hours no one from the staff took them, the hole was smelling disgusting.Really bad experience this time.

Dear Ms Derya, Thank you for the time taken to share your experience of staying with us. We are disheartened to hear about the issues you faced with your breakfast reservation and extend our apologies for the confusion and any distress it may have caused. Our aim is to provide seamless experiences and we clearly fell short in this instance. We also regret to learn of your perception of rudeness from our staff and the unavailability of slippers during your stay. This is certainly not the standard we strive to uphold, and we will reflect on your comments to ensure our service is consistently attentive and accommodating. Moreover, the condition of the hallway you described does not reflect the cleanliness standards we are committed to maintaining at our hotel. Please accept our apologies for this oversight and rest assured we will be addressing this with our housekeeping team. While we understand your stay was not up to expectations, we are grateful for your feedback as it provides us with the opportunity to improve our guest experience. We hope to welcome you back. Best wishes, Manager on Duty

موقع سيء جداجدا

ملاحظة أراء العملاء 0.5/5

مجهول المسافرون بغاية العمل - تقييمات مؤكدة لفندق ALL

تعامل سيء جداً المكيف سيء جداً الاستقبال سيء جداً لاانصح فيه بشده

ضيفنا العزيز/ضيفتنا العزيزة: لقد لاحظنا تعليقاتكم بخصوص موقع الفندق ونود التوضيح بأن موقعنا يوفر سهولة الوصول إلى مركز المدينة عبر وسائل النقل العامة المتوفرة بالقرب من الفندق. نأسف لشعوركم بعدم الرضا تجاه التفاعل مع طاقم العمل والاستقبال. نحن نسعى بشكل دائم لتقديم أفضل خدمة لضيوفنا ونأمل أن نتمكن من تحسين هذه التجربة في المرات القادمة. كما نتفهم أهمية الراحة والتحكم في درجة الحرارة داخل الغرف، لذلك يتوفر نظام تكييف يمكن التحكم به بشكل فردي في جميع الغرف. مع خالص التحية وأطيب الأمنيات. Manager on Duty

HIGHLY RECOMMENDED

ملاحظة Tripadvisor 5.0/5

Sid1420 العائلات - تقييم TripAdvisor المعتمد

Ours was a wonderful stay. To break it in parts Location: Its not in the city center but not too far. it takes around 30 minutes by tram to reach central station. The tram station is a 2 minute walk. Metro takes shorter but the line was closed for maintenance during our stay. RAI train station is also a 2 min walk direct trains to SCHIPOL are to be taken from there so connectivity is no issue. CHECK in AND CHECK out: EASY and QUICK ROOMS: Spacious by European standards. All required amenities were there. a big thumbs up. BREAKFAST: We loved it. Superb. There was an automatic machine for umbrellas rental 2 Euro for 48 hours. Which were helpful in the Amsterdam weather. It was really a comfortable stay for us. highly recommended.

Dear Mr Sid1420, We thank you for your comments about your stay at our hotel. It pleases us greatly to hear that our location, while not in the city center, provided convenient access to various modes of transport, ensuring connectivity was seamless for your travels. We're delighted that the check-in and check-out processes met your expectations for efficiency. Our team is thrilled that you found the rooms spacious and well-equipped, surpassing the typical European standard. That our breakfast offerings left a positive impression is particularly rewarding for our kitchen staff. We also appreciate your mention of the umbrella rental machine, a small touch we hope made navigating the unpredictable Amsterdam weather a little easier. Your comfort and satisfaction are our top priorities, and it is heartening to learn that we achieved this for you. We hope to have the opportunity of welcoming you back in the future. Best regards, Manager on Duty

Nice hotel. Restaurant needs to rethink sustainability options.

ملاحظة Tripadvisor 4.0/5

drScottWatkins المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

This is a good hotel that’s well located for the exhibition center as well as public transport to the city centre. The rooms were nice. The Wi-Fi was fast, the gym was small but OK and the hotel does have a large restaurant that serves meals all day. The one issue I do have is actually with the restaurant. I had dinner there one night and ordered a soft drink. As is common in Europe, I was served a 200 ml glass bottle. This is such a poor choice from a sustainability point of view. The glass is half the weight of the bottle and shipping tiny glass bottles all over Europe is such a waste of energy. The restaurant should just use a post mix system and serve soft drink in a glass. What made it even worse was that after I finished the tiny soft drink I asked for some tap water. The server said that they are “not allowed to serve guests tap water”. The only option was the 1 L bottle of water that was sitting on the table and priced at eight euros. I pointed out that it was ridiculous charging eight euros for a bottle of water and the server’s suggestion was that they could serve a smaller 375 ml bottle if I didn’t want that much. That’s not the point. They should serve tap water. The tap water in the Netherlands is fine. I actually don’t even think it’s legal for them to refuse to give tap water, given that they do serve alcohol. The restaurant really needs to think a bit more about improving its options from a sustainability point of view.

Dear Mr Watkins, We appreciate the time you have taken to share your feedback. We're delighted to hear that our location proved convenient for your visit to the exhibition center and that our proximity to public transport facilitated your travels to the city center. It's also great to know you found the rooms to your liking and that our Wi-Fi service met your needs effectively. Regarding our fitness facilities, we're glad you found them satisfactory, even if on the smaller side. We appreciate your feedback on the sustainability practices within our restaurant. While our hotel is actively engaged in eco-friendly initiatives, including our We hope to welcome you back. Best wishes, Manager on Duty

OK Business Hotel

ملاحظة Tripadvisor 3.0/5

Pooja B تقييم TripAdvisor المعتمد

It's a business hotel, so close to CBD. Clean rooms, though a bit small. What's good: Good breakfast, great housekeeping service (except laundry), decent view of the city What's not : no toiletries except shampoo, shower gel and hand wash (not even a moisturiser), no glasses to drink water from (just 2 tiny coffee cups), no mini bar. One specific thing on laundry - be careful when u give it for laundry it might not come back clean. Though the staff is super sweet about it, it's a job not well done. All in all, ok hotel to stay if on a budget and for business. Don't expect much.

Dear Madam Pooja, Thank you for taking the time to rate your stay. We're delighted to hear you appreciated our clean rooms, the quality of our breakfast offerings, and the diligence of our housekeeping team. It's wonderful to know that the views from our hotel added to the enjoyment of your stay. Regarding the toiletries, we provide a selection including shampoo, shower gel, and soap in all rooms, with additional items such as bathrobes available for our VIP members, or slippers upon request at reception. We also ensure there are water bottles and a Nespresso machine for your convenience. For any further necessities, our 24h Stach shop is always at your disposal. We regret to hear about your experience with our laundry service and assure you this is not reflective of our usual standards. Our team is always on hand to address any concerns and provide immediate assistance to ensure a comfortable stay. We hope to welcome you back again. Best regards, Manager on Duty

بالاشتراك مع TripAdvisor

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